We currently ship to states within the USA and also Canada.  We do not offer any other international shipping at this time.

Shipping is free for the lower 48 states of the USA.  For Alaska, Hawaii, and shipments to Canada there is an extra charge due to the distance.  Feel free to contact us for a shipping estimate.

A signature will be required for all items over $500.  Please see our policy for unclaimed packages for any items returned to us due to lack of signage or claiming of items.

Please allow 1-4 business days for shipment after payment is complete. 

All of our items are guaranteed 100% authentic, or your money back.  Many of our products are purchased directly through sales associates or personal shoppers.   Any items that are preowned and not purchased directly from the designer boutique will have authenticity verified by receipt and/or a third party, non-affiliated professional authenticator.

ALL SALES ARE FINAL.  Please contact Luxeletics prior to purchasing for any further details, questions, pictures of items, or any concerns you may have.  All of our items are guaranteed to be authentic, or a full refund.  If you have concern of the authenticity of an item, you have 48 hours after receipt to contact us and address your concerns for a refund.

Yes.  Any packages that are refused, unclaimed or returned to sender for any reason will be issued an automatic 10% restocking fee.  If the items is still desired by the buyer, it may be reshipped at a shipping rate to be paid by the buyer, with no restocking fee.  This is to compensate for the initial shipping expenses we lost.